Free Assessment Tool
Find Your
Back-Office Leaks
Welcome, . Answer 15 questions to discover your organization's process maturity level.
Where Does Your Time Actually Go?
Most freight brokers, 3PLs, and warehouse operators lose hundreds of hours a year to manual back-office work: re-keying data between systems, chasing status updates by phone, and fixing the same errors over and over again. The problem is, you cannot fix what you cannot see.
This 5-minute check shows you exactly where your time leaks, how you compare to the best-run operations in your space, and the first concrete step to win those hours back.
How It Works
Methodology: The Back-Office Health Check evaluates your operational process maturity across 15 questions focused on process clarity, documentation, ownership, communication, and consistency. It is designed as a fast diagnostic tool to highlight likely friction points, not as a full consulting audit.
Maximum Score: 45 points | Minimum Score: 15 points
Your 15-Question Check
Your Back-Office Score
Where Your Time Goes
Each category below shows how well your operation handles that area. Red means time is leaking there right now.
What to Do Next
Based on your score of , here is the most impactful place to start.
Primary Recommendation
What's Next?
Your assessment results are a starting point, not a destination. Based on where you stand, here is how BERIAS can help you take the next step toward operational excellence.
Schedule a Free 15-Min Process Leak Audit
One quick Teams call. We look at your assessment results together, identify one obvious operational leak, and give you a clear, actionable finding you can use immediately. No pitch, no obligation.
Book Now - It's Free →Explore Adaptive Micro Consulting
Answer a quick survey about your business challenges, and we will create a personalized consulting proposal. Micro Consulting offers modular, fast, and flexible sessions that focus on the 20% of decisive steps impacting your company most. No long-term commitments, no high fees.
Start the Survey →30-Day Clarity Sprint
A focused, intensive 30-day engagement that diagnoses your operational challenges, maps a clear path forward, and delivers a custom playbook your team can execute immediately. From process mapping to implementation, all in one month.
Learn More →Frequently Asked Questions
What is the Back-Office Health Check?
The Back-Office Health Check is a free 5-minute assessment for freight brokers, 3PLs, and carriers to evaluate operational process maturity.
Who is this assessment for?
It is designed for small and mid-sized freight and logistics businesses that want to optimize their back-office operations.
How long does it take?
Most users complete the assessment in about 5 minutes.
How many questions are included?
The assessment includes 15 short questions focused on process clarity, documentation, ownership, communication, and consistency.
What do I get at the end?
You receive an instant maturity score, a category breakdown, practical recommendations, and a downloadable PDF summary.
Is the assessment free?
Yes. The assessment is completely free to take.
Do I need to book a call to see my results?
No. Your results are shown immediately after you complete the assessment.
How is the score calculated?
Your score is based on your responses to the 15 assessment questions and grouped by category.
Does this assessment replace a full process audit?
No. It is a fast diagnostic tool designed to identify likely improvement areas, not a full consulting audit.
Will BERIAS contact me after I complete the assessment?
If you provide your contact details and consent, BERIAS may contact you to discuss your results.