Success through RPA and tracking software

  • 12. March 2021
  • By Berias

BOTS CHANGE WORK

Stop for a moment and try to take in all the ways in which technology is shaping our lives.
Isn’t that amazing?
Confusing?
Or perhaps frightening?
Either way, it’s now a fact of life.
And one of the good news is – it works for us.
Better still, there are now even computer programs that work with us – namely RPA bots.

In this article, we will talk about how the combination of RPA technology and tracker software can revolutionize/transform the work landscape.

What is RPA?

RPA stands for Robotic Process Automation.
It is a computer program that aims to fully automate standardized and repetitive work processes.

It starts by mapping the process as it is carried out by human employees.
All the steps involved are recorded.
The RPA tracking software follows the work several times and, if possible, for several different team members to find the most efficient way to perform the task.
Once the software has “learned” how to carry out the process, it can begin.
The bot carries out the process on its own, completely independent of human input or instructions.

RPA

Keep your finger on the pulse with RPA – Robotic Process Automation and make your company future-proof.

 

As mentioned earlier, RPA is perfect for repetitive tasks that don’t require any degree of originality or creativity.
These processes typically involve a lot of copy-paste, accessing and editing data, filling out forms based on information provided, and so on.
Examples include processing accounts receivable in accounting, preparing invoices, filing tax returns, registering new clients and employees, and other similar tasks.

The best part is that the RPA software completes these processes much faster than a human and completely eliminates any possibility of errors or compliance failures.

PROCESS-MINING

How does tracker software help with RPA?

If you’re familiar with tracking software, you may know that it’s used to document team members’ computer activity.
This means that it recognizes which apps they use, which websites they visit, how long they spend on each task, etc.

With this in mind, it is clear that work tracker software can provide an excellent foundation for the RPA learning phase.
In other words: Its ability to recognize software usage, time spent on tasks and the sequence of different apps can provide insight into which processes are good candidates for robotic process automation.

 

Let’s take a closer look at the invoicing example:
Let’s say your tracker software shows that your team uses four different apps while creating invoices.
Typically, it takes about 15 minutes to create an invoice.
Knowing that this process only consists of copying data and packaging it into a pre-built format, you may decide to automate it by implementing RPA.
You will even have some of the data that the RPA software needs – for example, which programs to use and in what order.

The implementation of tracking software is becoming increasingly popular in many industries where RPA can be used, e.g. insurance, e-commerce, finance, customer support, human resources, etc.

How will this technology affect our work?

RPA, supported by computer tracking software, has many advantages for process-based tasks.
First of all, it is much faster than any human.
You gain time – without having to increase the pressure on your team.
Quite the opposite – a task that would take a human 20 minutes can be completed by the program in just a few seconds.
What’s more, it doesn’t make any mistakes – once the process has been learned, it is always carried out in exactly these steps, without any deviations, mix-ups or forgetting.
In addition, all tasks performed are automatically logged, so that the problem of compliance is also solved.

It can be quite worrying to read about all the processes in all industries that RPA can learn to perform autonomously (and apparently better than humans), but there’s no need to panic because millions of people could lose their jobs.

RPA can only be taught to do repetitive data-based tasks that most team members find boring and time-consuming anyway.
RPA cannot be creative, make decisions, develop ideas or solve complex problems.
The sole purpose of this system is to eliminate the need to spend hours on copy-paste based tasks.
At the same time, RPA frees up time for knowledge workers to focus on creativity, innovation and customer relationships.

With this in mind, it is clear that work tracker software can provide an excellent foundation for the RPA learning phase.
In other words: Its ability to recognize software usage, time spent on tasks and the sequence of different apps can provide insight into which processes are good candidates for robotic process automation.

BERIAS.service

Conclusion

Robotic process automation technology in combination with tracker software can be a powerful tool to shorten lead times in administrative processes.
However, it is not intended to replace people.
RPA supports people to spend more time on innovative, creative or customer-oriented tasks.
Combine standardized processes with human creativity and experience a real difference for your company.

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We are at your disposal for all questions!

Phone: +49 (0) 8158 928 663

    Automation creates satisfaction

    • 14. February 2021
    • By Berias

    TIME IS PRECIOUS

     

    Since the invention of the assembly line by Henry Ford, industry has been automating everything that can be automated. And nowadays there would be no other way how to do it. Neither can people do everything by hand, nor could we pay for the finished product according to the cost of production.

     

    The situation is quite different for many other business processes. Hundreds of thousands of people in Germany sit in front of their computers every day and repeat the same tasks over and over again. They transfer numbers from one table to another or copy numbers from quotations into the data fields of ERP systems. You know what I mean, all of us have these repetitive activities that are mindless and eat up way too much of our lives.

     

    Technology is already advanced enough to automate these activities, but this potential is not yet being exploited. Above all, automation fuels the fear of losing one’s job. After all, if one’s job is performed by a computer, what raison d’être do I have?

    This always makes me wonder what kind of existence it is to simply write data from A to B all the time. This time could be filled with so many more meaningful things. For example, one could use this time to think about how to move the company forward in other areas. Such as in new market segments. You could think about how to improve existing products. One could use the time to perform challenging or creative tasks with more care. This maintains quality and ensures the company’s own competitiveness. You could even use the time to have coffee with your colleagues. This social time gives us humans more benefits than repeating mindless work every day and getting tired in the long run.

     

    RPA

     

    Keep your finger on the pulse with RPA – Robotic Process Automation and make your company future-proof.

    INFORM NOW!

    And precisely this new freedom to be more creative, spend time in a social environment or simply create something really new increases inner satisfaction. More satisfaction of individuals and more satisfaction of the whole team.

    Developments in the new world of work inevitably mean that we have to find and apply new methods of collaboration. These include more freedoms, more trust and more connectedness. The development of new corporate cultures goes hand in hand with relieving the burden of unpleasant tasks. Both aspects, the step towards a contemporary corporate culture and towards automation, open up new and completely undiscovered potentials among the employees that advance the entire company.

    But how does RPA actually work?

    Basically, RPA is a digital robot that looks at the action steps of humans and copies them. The robots work non-invasively, meaning they do not need to be written into the source code of individual software solutions. Simply put, they use the mouse and keyboard just like humans do. In doing so, they can open and describe ERP systems. They can open web pages, read the contents and save them to another location. Somewhat useless, but very simple would be for the robot to read the weather and traffic data every morning on the Internet and then send them summarized as a message by e-mail to your cell phone. A far more useful example would be to capture customer inventory levels from different warehouses around the world and write them into the ERP system. This would mean that the current data for the company’s own production planning would always be available.

    The possibilities with RPA are vast. RPA can take companies a long way and, in particular, keep European companies internationally competitive, despite the high cost of labor, while easing the burden on employees and increasing the quality of life.

     

    REQUEST NOW!

    We are at your disposal for any questions!

    Phone: +49 (0) 8158 928 663

      RPA in healthcare

      • 10. January 2021
      • By Berias

      RPA GIVES SUPPORT

       

      Current challenges are overloading the healthcare industry and have given a huge boost to automation. Around the world, healthcare systems are constantly looking for rapid improvements. Overloading not only makes known problems visible, but creates a serious risks. RPA (Robotic Process Automation) helps to minimize the sprawling administrative processes.

       

      The healthcare industry is struggling in many places with higher requirements than other industries and is lagging behind in digitization. For example, the handling of sensitive data and the strict procedures that must be followed when processing and storing health records. While patient care should be the primary focus, physicians, nurses and other employees are often busy with administrative tasks that need to be completed. The tasks include patient data creation, detailed reporting, communication with health insurance companies and so on.

       

      And at the organizational level, there are also numerous repetitive tasks that drive up costs and slow down operations. Whether it’s registering new patients or processing payments, many tasks are repetitive and follow specific rules. This means they can be automated, freeing up time for people to focus on higher value tasks.

       

      RPA

       

      Keep your finger on the pulse with RPA – Robotic Process Automation and make your company future-proof.

      INFORM NOW!RPA (Robotic Process Automation) can be used to automate various areas in the healthcare sector:

      • Making appointments online via chat and ensuring that appointments are kept through SMS reminders.
      • Preliminary diagnoses
      • Automate communication with insurance companies
      • Supply Management: keep always all inventories up to date, automatic purchase at critical quantity, automated payment of goods, comparison and evaluation of suppliers
      • Create patient records and complete patient records
      • Clean and always up-to-date document management
      • Create cost estimates
      • Automatically create and track patient invoices

       

      Take a general care hospital in Europe as an example: with about 2,000 employees, 70,000 emergency visits and 300,000 outpatients / patients annually. This healthcare provider struggled to maintain an efficient operational infrastructure while its customer base continued to grow.

      The hospital is in a permanent field of tension: On the one hand, it strives to provide a high and consistent standard of patient care, on the other hand, it is confronted with a mountain of administrative activities. These requirements must be kept in balance. It’s important to document procedures, but unfortunately this is where employee time is tied up with paperwork or transferring handwritten records to a digital format. These rather mindless tasks reduce the time account for personal patient care.

       

      By using RPA, the hospital was able to streamline and accelerate parts of its processes, while also increasing transparency for patients. The use of software robots to determine optimal stock levels or to deal with claims and settlements has significantly reduced the processing workload. Patients could now access their medical history, billing information or appointment schedules from one platform. This meant that medical professionals could now have a better flow of patients and spend more time with them, making it easier for the hospital to serve its clients while increasing timely payments.

       

      Some benefits that a hospital or other healthcare provider may see from RPA include:

      • Streamlined front-office support: software robots can respond more efficiently and quickly to patient requests, making patient flow more positive for both the patient and the clinic.
      • Data security: Data transfers through automated processes are always confidential, eliminating human error from the outset.
      • Superior system compatibility: Because automation software, as developed by UiPath, is a process, it does not interfere with existing healthcare systems and applications. This means that it can run successfully without the need for additional investment in system changes.
      • Better cost management: The cost of a software robot is only a fraction of the cost of a human employee. For repetitive error-prone tasks RPA can provide significant savings that can be reinvested, creating the opportunity for better patient care.

       

      RPA is already an important digitization component and will continue to gain in importance in the future due to rising costs in the healthcare system and increasing patient numbers. In conjunction with AI, it can be assumed that processes and solutions will evolve enormously over the next few years, fundamentally changing the way we handle patient data and interact with patients. The aim must be to relieve the burden on phycisians, reduce costs and focus on treatment, thus also increasing the service provided to patients.

       

      REQUEST NOW!

       

      We are at your disposal for any questions!

      Phone: +49 (0) 8158 928 663